You will need to log into your Navatar system using the Admin login

The below steps are to identifying potential duplicate accounts (based on Account Name).  

Step 1: Login into your Navatar Admin account. Click the Gear icon in the top-right corner and select Developer Console from the dropdown menu.

Step 2: In the Developer Console, press Ctrl + E (Windows) or Cmd + E (Mac) to open the "Enter Apex Code" dialog box.

Step 3: Copy/Paste the below script in the dialog box. Ensure the “Open Log” checkbox is checked and click Execute. 

Step 4: Once the script is executed, Click on File on the top left, then select “Open Raw Log”. 

  Step 5: Scroll through the logs to locate the lines starting with Account: {Id=. Copy the duplicate account data and paste it into an Excel or Word document for reference.

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Step 1: Switch to the Classic version by clicking on your profile avatar (top right) and select Switch to Salesforce Classic. 

Step 2: Go to Firm/Account object and scroll at the bottom to “Tools” option and click on “Merge Firms/Accounts”.

Step 3: Search for the Account Name which you want to merge in the search field and click on Find Firms.

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Step 4: Select the accounts records which you want to merge and click on “Next”. 

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You can merge up to 3 duplicate records at a time. If there are more than 3 duplicates, simply repeat the process for the remaining records.

Step 5: Choose the Master Record (the primary account you want to keep), select the data to retain for each field, and click Merge to complete the process.