This article explains how Navatar admin users can permanently delete multiple Contact records using the “Mass Delete Contacts” feature. It outlines step-by-step instructions to access the tool, apply filters, and delete selected contacts securely.
You will need to log into your Navatar system using the admin login
Step 1: Login into Navatar using admin login credentials.
Step 2: Click the gear icon in the top right corner to open the setup page.
Step 3: Search for “Mass Delete Records” in the quick find box and select it from the results. From the list of options to mass delete records, select “Mass Delete Contacts”.
Step 4: Set criteria to filter Contact records you wish to delete. Select the permanently delete checkbox displayed at the bottom of the screen to permanently delete the contact records. Click the search button.
Step 5: As list of Contacts will appear based on the criteria you provided. Check appropriate checkboxes next to the Contact records to select the contacts you wish to delete. Click the “Delete” button to delete the selected records.